Support Community/Frequently Asked Questions

If the trial is free, why are we asking for your payment info up front?

Mark Michuda
posted this on May 14, 2010 05:40

We are just asking for your CC info now because it helps us confirm that you are a real person and not some kind of automated robotic thingy.  Enter your credit card info and our system will put a 48 hour hold for $100 on your card.  IT WILL NOT CHARGE YOUR CARD. Then after the 14 days, the system will not allow you to login without you paying at that time.  At that time, you will need to enter the credit card info that you plan to use from that point forward. The credit card info you originally used for the trial will be deleted by our system after the 48 hour hold time.